Tax Care Advocates USA, LLC respects the care people should be able to expect when they ask about a sensitive financial matter. This policy describes the information practices for taxcausa.com, its forms, the Claim Verification Guide signup, and any guide chat made available on the site.
Information you may choose to share
Depending on the path you use, the site may receive information you voluntarily enter, such as:
- Your name, email address, and phone number.
- Your current or previous residence information when you request a verification review.
- Your preferred contact method and the details of an inquiry.
- Your first name and email address when you request the Claim Verification Guide.
- Questions or other information you voluntarily submit through chat or a form.
- Consent and opt-out details connected with email, phone, or text contact.
How information may be used
Information may be used to respond to your request, support a records review, explain verification steps, communicate about requested services, send the Claim Verification Guide, and keep a clear record of contact permissions. It may also be used to protect the site, address technical issues, and understand which website paths are useful.
Email, phone, and text choices
You can choose how to communicate with us when a form offers that choice. You may unsubscribe from guide emails by using the unsubscribe option in an email. For text messages, reply STOP to opt out or HELP for help. You can also contact us directly at hello@taxcausa.com or (470) 784-7307 to ask about contact preferences.
Service providers
Companies that host the site, store contact records, deliver email, operate a chat service, provide security, or measure site activity may process information when needed to perform those functions. Their handling is governed by their own policies and applicable agreements. We do not use this paragraph to promise a particular provider, storage period, or technical method.
Private-company notice
Tax Care Advocates USA, LLC is a private company, not a government agency, department, or official claims office. A possible records match is not confirmation of eligibility, and this website does not promise a recovery outcome.
Related information
Please also read our Terms of Use and SMS Terms. Together, these pages describe website use, contact permissions, and the limits of the information provided here.
Contact
Questions about this informational policy can be sent to hello@taxcausa.com. Please keep sensitive information out of email as well.